We worked with Jim Schumacher and got the exact van we were looking for. He was very friendly and honest. We had a great experience. Definitely will be buying our next vehicle from them as well. Thanks!
Wow where do I start all I know is I came home with a beautiful car sitting in my garage the car of my dreams ! after looking for almost a year and in the last two months dealing with two different dealerships (who coaxed me into the dealership, then couldn't get me what I wanted and tried to sell me last year's models on their lots and inflating the price) I am now the owner of a beautiful car thanks to two people at Dempsey Dodge. the manager KC was straightforward did not inflate my excitement with empty promises and the salesman Jim Schumacher was so kind and understanding to my needs, it was unbelievable. Thank you! Thank you!
A few weeks ago I bought a 2017 Wrangler Unlimited Winter Edition from Dempsey's in Plano. Prior to going in (Plano is an hour from where I live) I called in and had a few questions regarding their inventory and general inquiry about Wranglers as I have never owned one before. My salesman, Max McGee, was beyond helpful from the get-go. He answered all my questions before I even came in for a meeting. Prior to calling Dempseys, I had contacted another Jeep dealership minutes away from where I live with similar inventory and their customer service was nonexistent so I took my business to Dempsey's and couldn't be happier. I bought the exact Jeep I wanted, the purchase process was smooth and Max helped teach me about my new Wrangler. At the time of purchase I had also purchased the preventative care package. Dempsey's service department were very accommodating and scheduled the work ASAP and gave me a loaner for the day while the work was being done. Overall, I'm very happy with my purchase. I love my new Jeep and plan on purchasing more in the future and I will definitely come to Dempsey's!
The best car dealer I have ever been to. Wally from sales is amazing great customer service. I highly recommend this place to anyone.
I visited Dempsey in search of an used vehicle knowing my credit history was a little iffy and that I haven't worked at my current job for enough time. In the past it had been easier for me to get financed on an used car so that's what I was expecting to leave in. Not at all the case. Between Eric McCleskey, Jim Sanders, and the rest of the staff's patience I drove off the lot in a brand new Dodge!
Excellent experience from the very beginning throughout the entire process would definitely shop there again and will recommend the dealership
The sales staff is very honest and helpful. I got a great deal too. The showroom has a log cabin feel...very laid back and friendly.
This is not a review of the sales dept. as I have no experience there. The Parts Dept. manager is fantastic and goes the distance to help. Super knowledgeable. He doesn't even need to look up the part - just give your year/make/model and part needed and off he goes. Almost savant-like.
All very friendly and helpful. Not at all pushy. They bent over backwards for us. Our salesman Wally was outstanding and made it a very pleasant experience for us. Will definitely purchase from them again.